Shipping & Returns Policy
Shipping
- Orders are typically processed within 1–3 business days.
- Delivery times vary by destination; most orders arrive within 7–14 business days after dispatch.
- You'll receive a tracking link by email as soon as your order ships.
- Shipping costs (if any) are calculated at checkout based on your location and order size.
Returns & Exchanges
- We accept returns within 30 days of delivery for unused items in original packaging.
- To start a return, email banijoni178@gmail.com with your order number and reason for return.
- Once approved, we'll provide return instructions. Refunds are issued to your original payment method within 5–10 business days of us receiving the returned item.
- If an item arrives damaged or defective, contact us within 7 days of delivery with photos and we'll arrange a replacement or refund at no cost to you.
Order Issues
If your order hasn't arrived within the expected timeframe, or arrives incomplete, email us with your order number and we'll investigate right away.